Catering Policies

All requests must be submitted within a minimum of five (5) business days (one full week) prior to the event. A confirmation and quote of your request will be provided by the food services office. Current pricing will be provided with your quote for your catering request.

For questions or assistance, please contact Dining Services at 918-293-4964.

Attendance Guarantee

In order to ensure that your event is successful, it is imperative that we have an accurate count of guest participants. An approximate count should be provided at the time of booking. A guaranteed guest count is required at 11:00 am three (3) business days prior to your event. For example, events scheduled on Saturday, Sunday, or Monday guarantees are due by Wednesday at 11:00 am. Events on Tuesday are due at 11:00 am on Thursday. If the Food Services office is not notified of a final count within three (3) business days, the initial count given will be the set guarantee. All orders within the three (3) day guarantee period may increase but not decrease, as preparation has already begun. All meals are calculated with a 5% overage of the guaranteed amount and any number over that will be charged at 1.5 times the quoted rate. Please note, identical menu items may not be available.

A late reservation fee of 15% will be assessed for any catering event orders placed within three (3) business days of the desired event. Catering orders submitted without sufficient notification may be subject to a limited menu and service availability.

Bookings

Prices quoted in the OSUIT Catering guide do not include sales tax. The prices in our catering guide are based on current market conditions and are subject to change. We reserve the right to adjust pricing based upon these conditions and will notify the client of any changes in a written confirmation.

Services and prices are for normal business days in accordance with the University Calendar. Events scheduled on legal holidays, weekends or University shut-down periods will be quoted at a higher rate.

Events occurring outside of the Student Union will incur a $35.00 charge for delivery, set-up, and pick-up for all orders. A flat fee of $50.00 will be assessed for events requiring multiple deliveries per day.

Cancellations

Please contact the Campus Food Services Office of any cancellations as soon as possible. A cancellation fee will be charged for orders canceled within three business days of an event, based on food and labor costs accrued up to the time of the cancellation. Order cancellations received less than 24 hours prior to the event will be charged 100% of the guaranteed number.

In the event that extreme weather conditions result in the closing of the OSU Institute of Technology Campus, all catering events will be canceled by the Student Union Services Director at no charge.

Special Meals

Guests requesting specialty meals i.e.; vegetarian, diabetic, or other food allergy requirements must be confirmed three (3) business days prior to the event. Meal request additions during the event are subject to additional charges.

China Service

The OSUIT catering department provides a standard setting of china and silverware service for all buffet meals located within the Student Union, unless otherwise requested by the guest. The availability of china service is limited during peak times (graduation and other special events). All receptions and delivered catering events will be provided with high quality disposable ware. Please contact the food services department for additional information.

Linens

All events held within the Student Union will receive linen tablecloths and skirting on buffet lines. Off-site event tablecloths and skirting for buffet lines are available upon request at no charge. Additional linens for your event are priced as follows:

Item	Price
Tablecloth (white)	$4.00 each
Tablecloth (other colors)	$5.00 each
Napkins (white, orange & black)	$1.50 each
Napkins (other colors)	$2.50 each

Food Removal Policy

In accordance with OSU Institute of Technology Student Union Services policies, any leftover food cannot be distributed to the host, or guests following a catered event within the Student Union. Credit for those portions will not be made available.

Billing Procedures

All on campus departments will be billed according to the final guaranteed number or the number served (whichever is greater). OSUIT Fiscal Services policy requires a guest list be submitted to the Campus Food Services Office within 24 hours following your event. A Campus Vendor Invoice and the guest list will be submitted to the OSUIT accounting department and your department contact. Off campus groups are subject to Oklahoma sales tax, unless exempt certification is provided at the time of booking. Off campus groups are required to make a 50% deposit at the time of booking and final payment is due three (3) days prior to the scheduled event.